A SPECIALIST GP PRACTICE FOR THE STUDENTS AND STAFF OF KCL
kingscollegehc@nhs.net
For Healthcare Professionals only
TELEPHONE
0204 548 9842
Please note that ALL inbound and outbound calls are recorded for training and monitoring purposes
Our Patient Survey for 25/26 is now live. Please click here to complete
We are open
Monday & Wednesday 9:00 - 20.00
Tuesday, Thursday & Friday 9:00 - 18:30
King's College NHS Health Centre
19 May 2026
Free NHS services for urgent or ongoing minor eye problems
Did you know that you can book free NHS appointments at local optometrists/opticians for certain eye problems?
There are two NHS services you can self-refer to without needing a GP referral: Community Urgent Eyecare Service (CUES) and Minor Eye Conditions Service (MECS). Both services are run by accredited clinicians and covered by the NHS so will not incur a fee.
The Community Urgent Eyecare Service (CUES) provides urgent assessment, treatment or referral for sudden onset eye problems such as
Red or painful eye or eyelids
Recently occurring flashes and floaters
Recent and sudden loss of vision
Foreign body in the eye
👀CUES service leaflet: PES-UEC-A5-Leaflet-Dec25.pdf
The Minor Eye Conditions Service (MECS) provides assessment and treatment for recently occurring minor eye problems. For example, if you are experiencing:
Red eye or eyelids
Dry, gritty or uncomfortable eyes
Eye irritation and inflammation
A lot of recent discharge from the eye or watery eye
Recently occurring flashes or floaters
Painful eye
Ingrowing lashes
Recent and sudden loss of vision
Foreign body in the eye
👀MECS service leaflet: PES-MECs-A5-Leaflet-Jan26.pdf
Please check their individual websites (linked above) for booking and eligibility information. Both CUES and MECS are by appointment and do not take walk-ins. Also, major eye condition regularly monitored by your optometrists or hospital eye service, for example, cataracts, diabetic retinopathy or glaucoma, will not be covered.
Find a CUES or MECS practice here: Find a Practice - Find your nearest participating Optical Practice (Eligibility is based on the GP you are registered with, so for our patients please input Health Centre's postcode when searching.)
