As part of the Government's Friends and Family Test after patients are seen at the Health Centre we are now asking them if they would recommend our services to friends or family if they needed similar care or treatment.
The Friends and Family test is a simple, comparable test which, when combined with follow-up questions, provides a mechanism to identify both good and bad performance and encourage staff to make improvements where our services do not live up to the expectations of our patients.
Please complete our King's College NHS Health Centre Friends and Family questionnaire and send your completed survey to Kingscollegehc@nhs.net if you have been seen in the practice in the last month.
You can view the Friends and Family Test scores for all NHS trusts across England on the NHS England website
We as a practice encourage feedback and if you are interested in becoming part of our Patient Participation Group for a platform to provide feedback on a regular basis please contact Kingscollegehc@nhs.net